After getting in touch with us, our technician will schedule an on-site meeting with you to better understand the project.
During this visit, the technician will evaluate the project requirements and gather information about your companyâs needs, to ensure that any necessary actions are taken.
After our meeting, we will provide you with a customized and detailed quote that aligns with your budget and scope of work. We always wait for your approval before proceeding with any project.
Our quote will include a comprehensive breakdown of the project, ensuring complete transparency so that there are no unexpected fees once the work begins.
Once you are satisfied with the details, the Trilect team will promptly arrange for the technician(s) to begin work on your project. The technician will meet with you on-site and get started as soon as possible.
We understand that you may have questions or concerns during the job processing, and we encourage you to reach out to us at any time. Our team is always available to provide support and ensure your satisfaction.
To ensure a seamless project experience, we will assign a dedicated project manager as your main point of contact. They will oversee every aspect of the project and keep you updated on each stage along the way.
We value your input and encourage your participation throughout the project. However, if you prefer a more hands-off approach, we are more than happy to handle everything for you. Our goal is to provide a stress-free and successful project experience that meets your needs and exceeds your expectations.
After the project is complete, our team will take extra care to ensure that the site is left in pristine condition. We also like to schedule a meeting with you to ensure that you are completely satisfied with our work. If an in-person meeting is not feasible, we will follow up with a phone call instead.
Once the job has been signed off and meets your approval, our account team will proceed to issue an invoice for the project. The invoice will be promptly posted to you for payment, so that you can finalize the project with ease.
Whether you need routine maintenance or emergency repairs, Trilect is here to help. We offer customized maintenance plans to suit your specific needs, and our team is available 24/7 to provide prompt and efficient service.
We take a proactive approach to maintenance, ensuring that any potential issues are addressed before they become major problems.